The cost to run the pellet fire over the winter was almost halved to the amount we used to spend on wood

We purchased a Parkwood Pellet Fire and are very happy that we did. We first came across them at the Geelong Heating Expo late in 2005 in the Geelong Home Centre.

At first we were very sceptical about how wood pellets could sustain enough heat to be able to heat a whole house and also be cost effective. We also did not think that the fire box would be able to get hot enough like the wood fire we had. Well, all of those questions were put to rest by the extremely helpful representative, Trevor Smith. After showing us how the fire worked we were amazed at the ease it took to light and run the fire. The electronic ignition took next to no time to start the fire. What won us over was the simplicity of the running of the fire, no more chopping wood, building the fire and having to light matches to start it, not to mention that you only have to grab a bag of pellets and fill the hopper on the top of the fire. Also an added bonus was the fact that the keyboard had a timer in it so you are able to set it to light when you want it too.

The cost to run the pellet fire over the winter was almost halved to the amount we used to spend on wood, and was not as time consuming. It is very efficient and does not produce the amount of dust and ash that we used to have to put up with from the wood fire.

As far as customer service goes Trevor goes above and beyond the call of duty. If there are ever any questions to be asked he is more than ready to answer and always with a smile. If ever there is anything wrong he makes sure that he is prompt and efficiently covers everything.

We recommend anyone who is thinking of replacing their existing wood fire to seriously consider purchasing a Parkwood Pellet Fire and enjoy the same warmth and aesthetic quality that a wood fire brings at half the cost and much less mess. Thanking Trevor and Parkwood Pellet Fires very much.